INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, we strive to ensure that the product you receive matches the image displayed. However, slight variations may occur due to lighting, screen settings, or minor updates by the manufacturer. If you have any concerns, please contact our support team before purchasing.
Where can I view my order?
You can view your order by logging into your account on our website and navigating to the "My Orders" section.
How can I return an item?
If you're unhappy with the item, you can return it when the parcel delivery person arrives. Alternatively, you can call our support team at the provided mobile number for assistance.
What should I do if I receive a damaged product?
If you receive a damaged product, please contact our support team immediately, and we will arrange for a return or exchange at no extra cost.
How do I contact customer support?
You can contact our customer support team by calling the mobile number provided in your order confirmation email or on our website’s contact page.
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